Words

A glossary of the terms I use in my work.

B

  • Backlinks

    Backlinks, also called inbound links, are hyperlinks that point from one website to another.

  • Business intelligence

    Business intelligence (BI) is an integrated set of technologies, processes and methods that turn raw data into strategic information a company can use to make informed…

  • Business strategy

    Business strategy is the set of decisions through which a company chooses what to do and what not to do in order to reach its long-term goals, improve its competitive…

C

  • Clout chasing

    Clout chasing is a communication practice that consists of strategically associating yourself with popular figures, trending topics or viral content in order to increase…

  • Competitive moat

    A competitive moat is what keeps competitors from copying a company’s advantage and, with it, the margin that advantage brings.

F

  • Frozen middle

    The frozen middle is the situation in which middle managers, who should turn the strategy decided at the top into practice, resist change and slow down innovation.

K

  • Kanban

    Kanban is a method for managing the flow of work visually, born at Toyota in the 1940s, that uses cards and boards to show, limit and improve how tasks move through the…

S

  • Strategic framework

    A strategic framework is an organized system of principles, processes and practices that helps an organization deal with complex problems and put strategic solutions…

T

  • Trendjacking

    Trendjacking is a marketing strategy that consists of picking up a cultural trend, a current event or a viral phenomenon to amplify a brand’s communication.

U

  • UTM parameters and URL tracking

    UTM parameters are tags added to URLs to measure how well digital marketing campaigns work: they tell you which source, channel and campaign each visit comes from.

V

  • Value stick

    The value stick is a diagram that shows how the value a company creates is shared among customers, the company, employees and suppliers, from willingness to pay (WTP)…

W

  • WTP: willingness to pay

    Willingness to pay (WTP) is the most a consumer is prepared to spend on a product or service.

  • WTS: willingness to sell

    Willingness to sell (WTS) is the least a seller is prepared to accept to part with a product or service.